Optimizing Claim Management for Fleet with HDI Global SE

The Customer
Project Overview
Top Insights from this Project

 

A Collaborative Initiative

Managing large fleets can be a significant challenge for traditional insurers due to the large number of claims and the size of the fleets. Toni Digital’s expertise in claims handling coupled with HDI Global SE’s global presence creates a great alliance aimed at optimizing the claims handling process. In our collaborative pilot project, customers can experience an enhanced service centered on efficiency, transparency, and customer satisfaction.

 

Digitization and Automation Initiatives

Our initiative is dedicated to transforming the claims settlement process for vehicle fleets through digitization and automation. We strive to improve each step along the claims handling process. Our ambition is to foster innovation and thereby provide better service to fleet customers.

 

Driving efficiency

We have carefully evaluated each step of the processes, identified improvement opportunities together, and successfully implemented them, resulting in time and resource savings. Moving forward, our aim is continuous improvement, made achievable by our flexible claims system.